Last Updated: October 2026
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
At Qshark Moving Company (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you use our website or services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website or services. We may update this Privacy Policy from time to time, so please review it regularly.
1. Information We Collect
We may collect the following types of personal information from you:
a. Personal Identifiers
This includes your name, postal address, email address, phone number, and other similar contact information.
b. Customer Records
This may include information about your past or current services with us, such as your move details, dates, locations, and the services you have requested.
c. Usage Data
This includes information about your use of our website, such as your IP address, browser type, operating system, pages you visited, and the date and time of your visit.
d. Cookies and Similar Technologies
We use cookies and similar technologies, such as web beacons and pixels, to collect and analyze information about your use of our website, enhance user experience, and for marketing purposes. You can manage your cookie preferences through your browser settings.
e. Other Information
Any other information you provide us voluntarily, such as when you contact us with questions, comments, or feedback.
2. How We Use Your Information
We may use your personal information for the following purposes:
a. To provide our services
We use your information to provide you with the services you have requested, including arranging your move and providing customer support.
b. To communicate with you
We use your information to communicate with you about your move, respond to your inquiries, and send you updates or notifications about our services.
c. To improve our services
We may use your information to analyze and improve our website, services, and marketing efforts.
d. To comply with legal requirements
We may use your information to comply with applicable laws, regulations, or legal processes or to respond to requests from law enforcement or other governmental authorities.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with third parties in the following situations:
a. Service Providers
We may share your information with third-party service providers who help us provide our services, such as payment processors, technology providers, and companies that help us with marketing or analytics.
b. Legal Compliance
We may share your information if we believe it is necessary to comply with applicable laws, regulations, or legal processes or to respond to requests from law enforcement or other governmental authorities.
c. Business Transfers
Your information may be transferred to the new owner if our company is involved in a merger, acquisition, or other business transaction.
All of the categories above exclude text-messaging opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes. We may share it only with service providers that support our services, such as our phone, call-recording, transcription and texting providers, and only so they can provide those services to us.
4. Text Messages (SMS)
Qshark Moving Company texts you only if you agree to it. You can agree on a phone call with a Qshark representative, who reads you a short consent statement, records your answer in our customer records and then texts you a confirmation. If you text us first, we reply to your messages; we send other texts about your move only after you agree to them, on a call or by replying YES to our text. Our texts come from Qshark Moving Company’s texting number, (949) 213-3560, and are about your quote, booking, move-day updates, reminders and requests for feedback. Offers and discounts (up to 4 a month) are sent only if you separately agree to them by replying YES to our text. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also contact us at info@qshark-moving.com or 866-925-5012. Agreeing to texts is not a condition of purchase. See our SMS Terms.
We keep a record of your consent (your mobile number, what you agreed to, and when). No mobile information collected for our text messages (your mobile number, text-messaging opt-in data and consent) will be shared with third parties or affiliates for marketing or promotional purposes. We may share it only with service providers that support our services, such as our phone, call-recording, transcription and texting providers, and only so they can provide those services to us.
5. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
As a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, the right to opt out of the sale of your personal information, and the right not to be discriminated against for exercising these rights. To exercise your rights under the CCPA, please get in touch with us at info@qshark-moving.com or 866-925-5012. If you live in Florida or elsewhere in the United States, you can also contact us at info@qshark-moving.com or 866-925-5012 to ask about, correct or delete your personal information.
a. Marketing Communications
If you have opted-in to receive marketing communications from us, you can manage your communication preferences or opt out at any time by clicking the “unsubscribe” link in the email, by replying STOP to a text message, or by contacting us directly.
b. Do Not Track (DNT) Signals
Some web browsers offer a “Do Not Track” feature that allows users to express their preference not to be tracked across websites. We currently do not respond to DNT signals as no consistent industry standard for compliance exists.
c. California Privacy Rights
In addition to the rights provided under the CCPA, California residents also have the right to request information about our disclosure of their personal information to third parties for direct marketing purposes under California’s “Shine the Light” law. To exercise this right, please get in touch with us using the information provided in the “Contact Us” section below.
7. Third-Party Websites
Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these websites before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please get in touch with us at info@qshark-moving.com, and we will take steps to delete the information from our systems.
9. International Data Transfers
Our website and services are intended for use by residents of the United States, specifically California and Florida. If you are accessing our website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located. By using our website or services, you consent to the transfer of your information to the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our website and update the “Last Updated” date at the beginning of this document. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us:
Qshark Moving Company
Address: 2618 San Miguel Dr #295 Newport Beach, CA 92660
Email: info@qshark-moving.com
Phone: 866-925-5012
By using our website or services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. If you do not agree with any part of this Privacy Policy, please do not use our website or services.
